A Liverpool auctioneer who started out with an "old BT answering machine and a classified ad in the ECHO" has created a business which now sells millions of pounds worth of property in the city.
James Kersh of Sutton Kersh Auctions completed a degree in estate management before being "ushered", fresh from university, into the family business by his father: "He told me, 'stop messing around, you're starting work next Monday'. I thought maybe then I'd go off travelling and enjoy myself, but here I am 27 years later."
James trained as a chartered surveyor and had a spell in residential sales before settling into commercial property sales and lettings with his brother Jonathan: "I just found the process very slow," he added. "I was always frustrated that it took ages for deals to be completed."