Amid travel chaos at Heathrow Airport, the boss of the travel hub has blamed disruptions and queues on people faking disabilities.
Speaking on LBC radio this morning, the airport’s Chief Executive John Holland-Kaye was asked why there wasn’t more staff available to look after a large number of disabled people were left waiting in wheelchairs at terminal three. It was also pointed out the area wasn’t air conditioned during the scorching temperatures of last week.
Holland-Kaye acknowledged that demand for passenger assistance had gone up significantly, however he blamed this on some people “using wheelchair support to try and get fast-tracked through the airport”.
