Victoria Hernandez, 23, was brought into work at the Blanco Road San Antonio Starbucks location in August 2025.
She’d begun working for the company at 17, while still in high school, dutifully weathering the often thankless rush of caffeine-seeking customers for just $10 an hour—even throughout COVID. Soon, Hernandez was helping the $115-billion company open up new stores and train employees.
Since December 2021, Starbucks workers began unionizing nationwide—demanding an end to understaffing, pay raises, and an end to union-busting practices—but the stores she worked at hadn’t joined in the organizing wave. Using common union-busting tactics, managers had told her that union workers would get less benefits and were “just trying to stir up trouble.” She said management thought she could help tamp down organizing at the Blanco Road location.
