Around 14,000 young people in West Lothian have taken up the Scottish Government’s national free bus travel scheme since its launch in January, as parents hit out at problems making an application.
The scheme was introduced at the end of January, and allows Scots under the age of 22 to claim a free bus pass through the Young Scot card.
Applying for the Young Scot travel card has been far from straightforward however, with teenagers and parents often describing a frustrating foray into frozen pages and dropped links on the government website.
