When did you last feel truly listened to? How many times have you had dinner with someone and midway through talking realised they are mindlessly scrolling through their phone? How many times has someone asked you ‘How are you?’ and not listened to a single word of your response? You have probably lost count.
If you’re honest, how many times have you been guilty of those things, too? Probably more than you’d care to admit. But you aren’t the only one; we’re living through the era of toxic listening.
