
With 74% of U.S. companies transitioning to a permanent hybrid work model, employers are turning their attention to measuring the success of their return-to-office poliicies. And while there’s a single traditional office-centric model of work in the office, there are many ways to do hybrid work. What works well for one company’s culture and working style may not work well elsewhere, even within the same industry.
The first step involves establishing clear success metrics. Unfortunately, relatively few companies measure important aspects of the hybrid work transition. For example, a new report from Omdia finds that 54% of organizations find that productivity improved from adopting a more hybrid working style–but only 22% of organizations established metrics to quantify productivity improvements from hybrid work.