ORLANDO, FLa. — Disney CEO Bob Chapek made some bold statements.
People are happier at Disney World parks now — during a time when visitors must wear masks and can’t get the full experience — than before the pandemic, the company’s leader said.
“Our guest satisfaction scores since we’ve reopened across the world have shown that, indeed, our guests are even more satisfied than they were prior to the pandemic,” Chapek said during March 17 interview with Bloomberg.
