Apple's Head of Hardware Engineering, John Ternus, says his goal is to make iPhones as fail-proof as possible, rather than as repairable as possible. And while that sounds admirable, it's not quite so simple.
Speaking with content creator Marques Brownlee in an interview posted on X on May 29, Ternus told Brownlee: "I find it helpful to think about the book ends. So imagine on the one hand we've got a product that never fails. And on the other, a product that maybe isn't very reliable, but is super-easy to repair. A product that never fails is obviously better for the customer – better for the environment."
