A new phishing scam is using real Apple Support tickets to try and trick iPhone and Mac users into handing over their personal accounts. According to a story detailed in a post on Medium, Broadcom's Eric Moret came very close to losing his entire Apple account to some very sophisticated scammers who were able to use the iPhone maker's own support system to convince him to willingly hand over authentication codes.
Moret details the steps the scammers took to convince him, from start to (almost) finish when dealing with this phishing scam. It started with multiple alerts including two-factor authentication ones that indicated someone was attempting to break into his iCloud account. This was followed by multiple phone calls from calm, professional sounding Apple "agents" who were helpful in their attempts to assist him with the issue.
