The Economy, Trade and Industry Ministry will urge Apple Inc. and Amazon Japan G.K. to rectify problematic business practices, The Yomiuri Shimbun has learned.
Apple raised the prices of apps sold on its App Store platform in October. The duration between the notification Apple sent to app firms about the change and the date when the prices kicked in was too short, according to the industry ministry, which will urge the U.S. tech giant to provide sufficient time for companies to prepare in the event of similar changes.
The ministry will urge Amazon to better respond to complaints and provide clearer explanations to sellers on its online shopping platform when transactions are canceled.