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Entertainment
Catherine Furze

Angry Tesco customers left without shopping after IT glitch

Angry Tesco customers say they have been left without groceries or an explanation after a computer glitch caused some online orders to be axed.

The UK's biggest supermarket chain has faced the wrath of thousands of shoppers who ordered food deliveries via Tesco.com after it was forced to scrap orders after being hit with a nationwide IT malfunction. Tesco offered alternative slots to affected customers, but many have taken to social media to complain they were unable to get a new delivery slot within 24 hours of their original time, with others saying they were not able to get a delivery at all until the weekend.

A Tesco spokesperson told Grocery Gazette: "Due to an intermittent technical issue, we've had to cancel some orders today. We're really sorry about this and are working hard to notify customers who are affected."

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