Families whose loved ones died "lonely and scared" in care homes have joined forces to say “never again”.
They told how the last words an 81-year-old said to his wife before he was taken away by the ambulance were: “Aren’t you coming with me?”
While a mum in a care home during the pandemic put her finger to her lips to shush her family from behind a window, telling them; “The guards will come!”.