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Daily Mirror
Daily Mirror
National
Tim Hanlon

Angry diners blast UK’s ‘worst Burger King’ with ‘cold chips and dirty tables’

Burger King diners have branded a branch as the "worst in the UK" thanks to its dirty tables and cold chips, while one customer went as far as to say it "needs bulldozing".

Hungry visitors to the Carnival Field Leisure Park takeaway, in Wokingham, didn't hold back in giving their reviews where they blasted everything from the cleanliness of the Burger King to the staff behaviour.

It has been ranked by one customer as the worst Burger King in the country with the normally popular takeaway having many branches up and down the UK.

Diners have filled the Carnival Field Park branch’s Tripadvisor page with their complaints about the standard.

There are 39 one star “terrible” reviews and just four “excellent” ratings.

Many visitors to the branch have said it is dirty (Trip Advisor)
One person went as far as to say the branch should be "demolished" (Trip Advisor)

One reviewer, who visited just three weeks ago, in July, wrote: "Dirty restaurant. Dirty tables everywhere with no cleaning up trays or wiping tables down.

"Rude staff that are clueless . No gloves worn. They touched the chips with their bare hands!"

Another visitor in in June this year said: "Took over 20 mins for food and that was after I went into the restaurant. Restaurant extremely hot and no staff on the dining room floor for cleaning tables etc.

"Food just chucked in a bag and the manager moaned because I asked for more chips because my packet was empty as just slung in a bag.

"Branch can't cope with drive through - Uber drivers and the diners ordering in the restaurant. Place needs bulldozing as too small to keep up with 2022."

A diner said that the chips they were served were cold (Trip Advisor)

And looking at the "excellent" reviews, the last was in 2019 and the others date back to 2018, 2016 and 2013.

Another review, from February this year, claims that the place needs a "visit from environmental health".

The user, from Wokingham, ranted: "What a disgraceful place this branch of Burger King has become

"Firstly they got my order wrong. No big deal in that, I drove back around and they rectified it, albeit with no apology or personality whatsoever.

"My first bite was a mouthful of cold burger and bacon and when I say cold I mean I've had warmer ice creams. The fries were lukewarm at best.

There are 39 one star “terrible” reviews on Tripadvisor (Trip Advisor)

"Not to be deterred I drove back around and asked to speak to the manager - this is where I think environmental health need to get involved.

"After informing him that my burger was barely warm he told me and I quote 'ah yes, we serve our burgers at room temperature' which concerns me.

"If the manager thinks food shouldn't be cooked to 75C then what hope do his dull staff have. On a positive note I got my money back with the minimum of fuss."

The Mirror has contacted Burger King for comment.

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