FAQs
Does AndaSeat offer free shipping?
Yes, all AndaSeat orders come with free shipping, however, a few areas are not covered by shipping, you can find out more on their website. Orders are normally processed within 3 working days and generally arrive within 7 business days.
Can I track my AndaSeat order?
Yes, you can. When you’ve placed an order, you’ll be sent an email with tracking information that you can use to follow the progress of your order.
Does AndaSeat offer a warranty?
Products bought directly from AndaSeat are covered by a warranty. Select products are subject to different warranties for example gaming desks and chairs are covered by a 2-year limited warranty and any accessories are covered for 6 months. Selected items' warranties can be extended for up to 5 years.
What is AndaSeat’s returns policy?
AndaSeat operates a standard 15-day return policy. However, you are responsible for shipping, all items must be returned in original packaging. Note that items that are not returned in the condition and packaging they were received in may not be eligible for a full refund.
How do I contact AndaSeat customer service?
You can contact the AndaSeat customer service team at sales-support@andaseat.com. You can also head to the contact page on their website for further contact information.
Hints and Tips
Sign up for the newsletter: Be the first to bag any deals and find out the latest product news by signing up for the AndaSeat newsletter. You'll get them sent straight to your inbox so you never miss out.
Look out for sales: AndaSeat does have sales here and there, and when there are sales, there are big price cuts! For example, the AndaSeat Dark Demon and Jungle gaming chairs were under $200 in one sale, so for any bargain hunters, it’s worth waiting around.
Student Discount: AndaSeat offers a handy 15% student discount in partnership with Student Beans. To get your unique promo code you need to verify your student status on the Student Beans website.
AndaTrust Reward program: Join the AndaSeat reward program to earn exclusive rewards and discounts by participating in community-driven events.
Grab Free Extended Warranty: If you’re concerned about spending a lot of money on a premium gaming chair you are most likely concerned about its longevity. All AndaSeat chairs come with a 2-year warranty, but with the Kaiser 3 series of chairs, you can extend the warranty to 5 years for free, by filling out an online application on the AndaSeat website and following the instructions.
How to use AndaSeat discount codes
1. Once you’ve found your code, click the ‘Get Code’ button. This will make a pop-up box appear, showing the code.
2. Copy the code with the ‘Copy’ button, then navigate to the new tab that has opened automatically to the AndaSeat website.
3. Once you have your goodies, head to your shopping cart and click the ‘Check out’ button to be taken to the ‘Information’ page.
4. Now you can paste your code into the ‘Discount code’ box on the right-hand side.
5. Click 'Apply' to change your order total, and proceed through the checkout as normal from here.
How we source coupon codes
Tom’s Hardware has a coupons team dedicated to finding the latest and best codes for each of our pages. Through partnerships with retailers, our affiliate networks, and searching the web, we find the most recent ways to save on online orders, including any exclusive codes our commercial team negotiates. We then upload the latest codes & promotions to our pages, refreshing them twice a week.
How we test coupon codes
Our dedicated coupons team tests each code before they’re uploaded to our pages to ensure they will be accepted at the checkout. Coupons can include the likes of free shipping, student discounts, multibuy offers and more, and you’ll find applicable codes for products & services across all categories. However, we don’t list any one-time use or user-specific codes - this is to make sure each code is available for everyone who visits our site to use
For the sake of clarity, we also include key information about each coupon, such as expiry dates and any terms & conditions, on the page. We update this information whenever we become aware of any changes, with each page updated twice a week. You can read the terms & conditions for an offer by looking for the corresponding text and clicking it to expand the terms section. This text can be found near the ‘Get Code’ button.
What to do if a coupon code doesn’t work
Despite our team regularly refreshing our pages and testing every code before upload, every now and then a coupon may not work as intended. Retailers can change expiry dates or terms & conditions before pages can be updated, offers can expire, or a coupon can no longer be accepted. If you have any issues using one of our codes, our team is on hand to help.
It’s always best to start by double-checking a code’s terms & conditions to make sure your order meets the requirements. Click “View terms and conditions” to expand the code section. Here you’ll find all available information on your chosen offer. Discounts may be product-specific (i.e. 10% off PC cases), have an associated minimum order value (i.e. spend $30 or more), or require verification (i.e. register with a valid student or workplace email address).
If you comply with all listed requirements and your discount is still not being applied, send an email to our team at coupons.tomshardware@futurenet.com and we can help. Let us know which code you are trying to use and which page it’s listed on, and customer support will reply as soon as possible to assist.
How we make money
Tom’s Hardware earns money from coupon pages on a commission basis. For every coupon page on our site, we have negotiated a deal with that retailer. Whenever someone places an order with that brand and applies one of our codes to their cart, we earn a percentage of the final order total back in commission.
The good news? This means that we offer our codes without charging any fees. Redeeming a discount listed on Tom’s Hardware is always free - all you will need to pay is a discounted price for whatever items you want to buy.
If you're looking for more information on Tom's Hardware coupons, you can also read more about How We Source Coupon Codes and How to Use Them on our dedicated page.
