A disgruntled United Airlines passenger who was forced to spend days on a freezing Canadian island after an emergency flight diversion said the airline “completely dropped the ball” and those affected should receive compensation.
Phillip Magness, 43, who lives just outside Washington, D.C., was one of 259 passengers and 12 crew left stranded in the Canadian province of Newfoundland and Labrador after a traveler suffered a medical emergency halfway through the flight.
