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Raffaele F Ciriello, Senior Lecturer in Business Information Systems, University of Sydney

An AI companion chatbot is inciting self-harm, sexual violence and terror attacks

Kathryn Conrad/Better Images of AI, CC BY

In 2023, the World Health Organization declared loneliness and social isolation as a pressing health threat. This crisis is driving millions to seek companionship from artificial intelligence (AI) chatbots.

Companies have seized this highly profitable market, designing AI companions to simulate empathy and human connection. Emerging research shows this technology can help combat loneliness. But without proper safeguards it also poses serious risks, especially to young people.

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