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The Independent UK
The Independent UK
Lifestyle
Amber Raiken

American sparks debate after claiming customer service in France is ‘cold’

@americanfille/TikTok

An American has sparked a debate after claiming that customer service representatives in France are “cold” while describing a recent experience she had trying to board a train.

On TikTok, Amanda Rollins frequently posts videos about her experiences as an American living in Paris. In a recent clip, Rollins said she “really didn’t understand” the customer service in France, before claiming that the workers in the country purposely choose to be the opposite of “helpful and kind”.

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