Agentic commerce, where AI agents undertake purchases or other economic activity on a user’s behalf, has so far seen relatively limited adoption despite a gush of interest from Silicon Valley and Wall Street. But the possibility of disrupting the online payments space is nevertheless proving too lucrative for many major institutions to pass up.
That includes American Express, which on Tuesday announced an agentic commerce developer kit as well as purchase protection for erroneous purchases made by registered AI agents. The move is a signal that a niche industry could expand quickly as the AI era evolves.
