
American Airlines is expanding its boarding technology to more than 100 airports in the U.S. ahead of the holiday season which aims to make the boarding process run smoothly by ensuring that line cutters get called out.
The airlines says that if a customer tries to board before their assigned group is called, the new software will make an audible sound, which would then alert the gate agent, indicating that their group has not been called yet and the system will not accept the boarding pass.