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The Guardian - UK
The Guardian - UK
Politics
Denis Campbell and Pamela Duncan

Ambulance service in England ‘in meltdown’ as one in four 999 calls missed in October

Multiple ambulances outside a hospital
Paramedics could not answer 135,000 calls in October, the worst total in NHS history. Photograph: Andy Rain/EPA

Ambulance crews could not respond to almost one in four 999 calls last month – the most ever – because so many were tied up outside A&Es waiting to hand patients over, dramatic new NHS figures show.

An estimated 5,000 patients in England – also the highest number on record – potentially suffered “severe harm” through waiting so long either to be admitted to A&E or just to get an ambulance to turn up to help them.

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