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Tom’s Hardware
Tom’s Hardware
Technology
Jowi Morales

Amazon says bug caused select Echo Show devices to use tons of data — widgets caching large images caused gigabytes of internet usage

Amazon Echo Show boxes.

Amazon has confirmed to Tom’s Hardware that a bug in select Echo Show devices has been causing the device to use up data, and that the company has since resolved the issue. “…there was a bug impacting widgets caching large images on select Echo Show devices,” Amazon spokesperson Lauren Raemhild said in an email. However, she also mentioned that it has since been fixed, so users no longer have to worry about their Amazon smart home gear using up a ton of data. It follows former Microsoft engineer Dave W. Plummer sharing on X last week that his Amazon Echo Show device, which he claims he never uses, burned through more than 4 GB of data in less than a day.

While plenty of commenters suggested to Plummer that his Echo device was spying on him, causing the excessive data usage, he disagreed and postulated a couple of other reasons, which Amazon has now confirmed.

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