Audio mixing is not an exact science as even major movie studios can (sometimes purposely) get things wrong. To help out, Amazon is currently rolling out a new Prime Video feature called Dialogue Boost to specifically increase “the volume of [spoken] dialogue relative to background [noise]”.
You may initially think this is mainly for people who are hard of hearing, but not really. It’s also meant for all the people who have watched a movie only to experience weird audio mixing where you can barely understand what the characters are saying. In a recent post, Amazon states it sought to create “a more comfortable and accessible viewing experience [that suits people’s] personal listening preferences” instead of a “general amplification” of sound.
