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Fortune

Sage Lazzaro

Amazon readies Alexa for its second act—but it has an uphill battle

Amazon Google Apple Sundar Pichai Humane OpenAI

(Credit: GRANT HINDSLEY/AFP via Getty Images)

Hello and welcome to Eye on AI.

Before ChatGPT could talk, there was Alexa. The decade-old Amazon voice assistant, however, never fully delivered on its potential and was useful for little more than setting a kitchen timer or telling you the weather.

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