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Tom’s Guide
Tom’s Guide
Technology
Scott Younker

'Amazon put identity theft victims through a Kafkaesque ordeal': FTC issues $2.5 million fine over denying requests

Amazon logo on a building.

The Federal Trade Commission is fining Amazon $2.25 million over allegations that the retail giant regularly denied records requests from identity theft victims. The U.S. agency accused Amazon of violating the Fair Credit Reporting Act.

Per an FTC press release, a complaint was filed by the Department of Justice as a referral from the FTC. It alleged that Amazon failed to comply with Section 609(e) of the FCRA, which requires companies to provide victims of identity theft with records about transactions made in their name within 30 days of a consumer's request.

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