In a landmark consumer protection case, Amazon has agreed to pay $2.5 billion (£1.863 billion) after the US Federal Trade Commission (FTC) accused it of using manipulative design tactics to trap millions of customers into Prime subscriptions and obstruct their attempts to cancel.
The settlement, the largest of its kind, will result in refunds being issued to more than 35 million Prime users, while Amazon faces stricter new rules on how it presents and manages its flagship service.
