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Glasgow Live
Glasgow Live
National
Gemma Jones & Katie Williams

Amazon Prime customers with Alexa could be charged an extra fee

Amazon Prime customers have been issued a warning that has left some subscribers furious with the tech giant.

In a new update, Amazon Prime customers will now have to pay more money to request a specific song from the AI speaker Alexa. If they choose not to, customers will instead be treated to 'similar' songs.

The changes came into force in the beginning of November which has also impacted the way users can listen to songs on Alexa. They also only have six skips every hour, which means that they'll have to sit through songs that they don't like if the Amazon algorithm misjudges their tastes.

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