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The Street
The Street
Jeffrey Quiggle

Amazon Has Explicit Words On Concerns It Broke Privacy Laws

Amazon settled two lawsuits May 31 -- one regarding the smart doorbell Ring and the other involving its Alexa virtual assistant.

The company paid $30 million to settle with the Federal Trade Commission.

DON'T MISS: Amazon Tests a Major Change to Its App (Yours May Display It Now) 

The FTC had alleged Amazon kept recordings of conversations among children and that employees had monitored video recordings without consent.

But Amazon is not admitting to breaking any laws.

"At Amazon, we take our responsibilities to our customers and their families very seriously," the company said, according to WFTV in Orlando on June 5. "Our devices and services are built to protect customers’ privacy, and to provide customers with control over their experience. While we disagree with the FTC’s claims regarding both Alexa and Ring, and deny violating the law, these settlements put these matters behind us."

The e-commerce company further emphasized that its products complied with the Children's Online Privacy Protection Act (COPPA).

"We built Alexa with strong privacy protections and customer controls, designed Amazon Kids to comply with COPPA, and collaborated with the FTC before expanding Amazon Kids to include Alexa," Amazon said. "As part of the settlement, we agreed to make a small modification to our already strong practices and will remove child profiles that have been inactive for more than 18 months unless a parent or guardian chooses to keep them."

Amazon also mentioned privacy concerns around the misuse of Ring data by employees.

"Ring promptly addressed the issues at hand on its own years ago, well before the FTC began its inquiry," Amazon said. "Our focus has been and remains on delivering products and features our customers love, while upholding our commitment to protect their privacy and security."

A Ring employee had watched video recordings from as many as 81 separate women customers for an hour or more per day, the lawsuit had alleged, according to CNBC

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