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The Guardian - US
The Guardian - US
Technology
Kari Paul and agencies

Amazon duped millions into enrolling in Prime, US regulator says in lawsuit

Jeff Bezos at the US grand prix in Miami in May. Launched in 2005, Prime has more than 200 million members worldwide.
Jeff Bezos at the US grand prix in Miami in May. Launched in 2005, Prime has more than 200 million members worldwide. Photograph: Dan Istitene/Getty Images

The US Federal Trade Commission has sued Amazon for what it called a years-long effort to enroll consumers without consent into its paid subscription program, Amazon Prime, and making it hard for them to cancel.

The FTC, the US agency charged with consumer protection, filed a federal lawsuit in Seattle, where Amazon is headquartered, alleging that the tech behemoth “ knowingly duped millions of consumers into unknowingly enrolling in Amazon Prime” through a secret project internally called “Iliad”.

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