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The Guardian - US
The Guardian - US
Entertainment
Lauren Aratani in New York

‘Amazon doesn’t care about books’: how Barnes & Noble bounced back

James Daunt, CEO of Barnes & Noble, on the first floor of the massive bookstore, the second largest in the country, at Union Square in Manhattan, New York.
James Daunt, CEO of Barnes & Noble, on the first floor of the massive bookstore, the second largest in the country, at Union Square in Manhattan, New York. Photograph: José A Alvarado Jr./The Guardian

Walking into the big Barnes & Noble store in New York’s Union Square a few years ago, a book lover might have been surprised by what they found: an absence of books. Barnes & Noble shops were once full of other things: Lego sets, calendars, Funko Pop figurines, puzzles, chocolates – all with their own display shelves. The books were mainly upstairs.

Not any more. Now, “you’re not seeing much beyond books”, says James Daunt, Barnes & Noble’s British chief executive, standing on the first floor of the giant bookstore, the second-largest in the US. “I mean, there are other things, but it’s unequivocally book-driven.”

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