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The Guardian - UK
The Guardian - UK
Technology
Dan Milmo and agency

Amazon confirms Alexa outage in UK and mainland Europe

Amazon United Kingdom Europe Downdetector
Amazon Echo Dot is seen in a room
Many users said they had been left unable to wake their voice-activated Amazon Echo smart devices. Photograph: Mike Blake/Reuters

Amazon has confirmed its Alexa virtual assistant service suffered an outage in the UK and mainland Europe but is now back to normal.

The Downdetector website reported a wave of Alexa outages in the UK and across Europe on Friday morning at about 7am GMT, with the reports spread throughout the UK.

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