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The Guardian - UK
The Guardian - UK
Technology
Dan Milmo Global technology editor

Amazon boss tells staff AI means their jobs are at risk in coming years

Amazon logo on a mobile phone
Amazon employees have been urged to be curious about artificial intelligence and ‘educate yourself’. Photograph: Beata Zawrzel/NurPhoto/Rex/Shutterstock

The boss of Amazon has told white collar staff at the e-commerce company their jobs could be taken by artificial intelligence in the next few years.

Andrew Jassy told employees that AI agents – tools that carry out tasks autonomously – and generative AI systems such as chatbots would require fewer employees in certain areas.

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