Amazon AI exec’s top career advice is always pick up your phone—it’s a disaster for Gen Z who have telephobia

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• Gen Z hate picking up the phone—so much so, that they’re getting lessons in how to handle telephone conversations. But ignoring unknown callers could cost them their big break. Take it from Amazon’s AI exec Rohit Prasad.

Rohit Prasad is one of the most influential figures at Amazon right now. He jumped from being Alexa’s head scientist to running its AI team and reporting directly to the CEO Andy Jassy.