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Fortune
Fortune
Evan Tarver

Ally Bank review: an online-only bank with a wide range of options

The Ally Bank logo. (Credit: Illustration by Fortune; original logo from Ally Bank)

Ally is an online-only bank based in Detroit. It offers a range of financial products and services that include deposit accounts as well as credit cards, investment accounts, mortgages, personal loans, and more. Ally Bank does not have any physical branches or the ability to make cash deposits but it does offer more than 43,000 free ATMs and 24/7 customer service.

This allows it to offer high-yield savings accounts with annual percentage yields (APYs) that top the national average. All rates and fees are current as of July 1, 2024, and are subject to change.

Ally Bank rates and products

Ally offers a multitude of deposit accounts, including checking accounts, savings accounts, MMAs, and CDs of varying lengths. Because Ally is an online bank it offers APYs that are more than five times the national average but there may be slightly higher options available. Check out the overview of Ally Bank’s rates and then dive deeper into each product below.

Checking accounts 0.25% APY
Savings accounts 4.20% APY
MMAs 4.2% APY
CDs 4.50% APY

Ally Bank checking accounts 

Ally’s Spending Account is the bank’s free checking account with up to a 0.25% APY and no account minimums or service fees. However, checking accounts with less than $15,000 only earn 0.10% APY. The account offers a debit card with access to a network of over 43,000 free ATMs and reimbursements of up to $10 per statement cycle for fees charged at other ATMs nationwide.

Checking account bonuses include features such as early direct deposit and overdraft protection. Deposit checks and send or receive money directly from the Ally Bank mobile app. While its checking account is free, there are some fees associated with things such as outgoing domestic wire transfers.

Ally Bank checking account features

Account opening bonus None
Minimum opening deposit None
Monthly fees No monthly maintenance or overdraft fees
Top APY 0.25%

Ally Bank savings accounts

Ally Bank offers a high-yield savings account with a 4.35% APY which is much higher than the national average of 0.47% APY. Ally’s savings account does not have a required minimum balance, monthly maintenance fee, or overdraft fees. While Ally is a reputable online bank with a good APY on its savings accounts, other current high-yield savings accounts may offer better rates.

Ally Bank savings account features

Account opening bonus None
Minimum opening deposit None
Monthly fees No monthly maintenance or overdraft fees
Top APY 4.20%
What are the disadvantages of Ally Bank?

Ally Bank is an online-only bank without any physical branches or the ability to make cash deposits. If you need physical locations and the ability to deposit cash, then it’s probably best to go with a traditional brick-and-mortar bank instead.

What are the advantages of Ally Bank?

Ally Bank is known for having few fees and no account balance minimums. It offers competitive rates on its savings products and a robust yet easy-to-use online portal to manage your money. Its free checking account gives you access to over 43,000 free ATMs as well as up to $10 in reimbursements per statement cycle for out-of-network ATMs.

What are the disadvantages of Ally Bank?

Ally Bank is an online-only bank without any physical branches or the ability to make cash deposits. If you need physical locations and the ability to deposit cash, then it’s probably best to go with a traditional brick-and-mortar bank instead.

Is Ally Bank a good bank?

Despite what the online reviews might say, Ally is regarded as one of the best and most reputable online banks available. It offers free checking and savings accounts without any minimum balance requirements. Its online portal is intuitive and easy to use, and the bank even offers credit cards, brokerage accounts, and various types of loans.

What are the advantages of Ally Bank?

Ally Bank is known for having few fees and no account balance minimums. It offers competitive rates on its savings products and a robust yet easy-to-use online portal to manage your money. Its free checking account gives you access to over 43,000 free ATMs as well as up to $10 in reimbursements per statement cycle for out-of-network ATMs.

What are the disadvantages of Ally Bank?

Ally Bank is an online-only bank without any physical branches or the ability to make cash deposits. If you need physical locations and the ability to deposit cash, then it’s probably best to go with a traditional brick-and-mortar bank instead.

How do I withdraw money from Ally Bank? 

You can withdraw funds from your Ally bank account by using any of the 43,000+ Allpoint® ATMs in the U.S. for free.

Is Ally Bank a good bank?

Despite what the online reviews might say, Ally is regarded as one of the best and most reputable online banks available. It offers free checking and savings accounts without any minimum balance requirements. Its online portal is intuitive and easy to use, and the bank even offers credit cards, brokerage accounts, and various types of loans.

What are the advantages of Ally Bank?

Ally Bank is known for having few fees and no account balance minimums. It offers competitive rates on its savings products and a robust yet easy-to-use online portal to manage your money. Its free checking account gives you access to over 43,000 free ATMs as well as up to $10 in reimbursements per statement cycle for out-of-network ATMs.

What are the disadvantages of Ally Bank?

Ally Bank is an online-only bank without any physical branches or the ability to make cash deposits. If you need physical locations and the ability to deposit cash, then it’s probably best to go with a traditional brick-and-mortar bank instead.

Where can I deposit cash into Ally Bank? 

Ally does not accept cash deposits, but customers can still deposit checks via mobile app, online transfers, direct deposit, wire transfers, or mail. 

How do I withdraw money from Ally Bank? 

You can withdraw funds from your Ally bank account by using any of the 43,000+ Allpoint® ATMs in the U.S. for free.

Is Ally Bank a good bank?

Despite what the online reviews might say, Ally is regarded as one of the best and most reputable online banks available. It offers free checking and savings accounts without any minimum balance requirements. Its online portal is intuitive and easy to use, and the bank even offers credit cards, brokerage accounts, and various types of loans.

What are the advantages of Ally Bank?

Ally Bank is known for having few fees and no account balance minimums. It offers competitive rates on its savings products and a robust yet easy-to-use online portal to manage your money. Its free checking account gives you access to over 43,000 free ATMs as well as up to $10 in reimbursements per statement cycle for out-of-network ATMs.

What are the disadvantages of Ally Bank?

Ally Bank is an online-only bank without any physical branches or the ability to make cash deposits. If you need physical locations and the ability to deposit cash, then it’s probably best to go with a traditional brick-and-mortar bank instead.

Is Ally Bank a legit bank?

Ally Bank is an online-only bank but it is a legitimate, FDIC-insured bank. 

Where can I deposit cash into Ally Bank? 

Ally does not accept cash deposits, but customers can still deposit checks via mobile app, online transfers, direct deposit, wire transfers, or mail. 

How do I withdraw money from Ally Bank? 

You can withdraw funds from your Ally bank account by using any of the 43,000+ Allpoint® ATMs in the U.S. for free.

Is Ally Bank a good bank?

Despite what the online reviews might say, Ally is regarded as one of the best and most reputable online banks available. It offers free checking and savings accounts without any minimum balance requirements. Its online portal is intuitive and easy to use, and the bank even offers credit cards, brokerage accounts, and various types of loans.

What are the advantages of Ally Bank?

Ally Bank is known for having few fees and no account balance minimums. It offers competitive rates on its savings products and a robust yet easy-to-use online portal to manage your money. Its free checking account gives you access to over 43,000 free ATMs as well as up to $10 in reimbursements per statement cycle for out-of-network ATMs.

What are the disadvantages of Ally Bank?

Ally Bank is an online-only bank without any physical branches or the ability to make cash deposits. If you need physical locations and the ability to deposit cash, then it’s probably best to go with a traditional brick-and-mortar bank instead.

*SoFi members with Direct Deposit or $5,000 or more in Qualifying Deposits during the 30-Day Evaluation Period can earn 4.50% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. There is no minimum Direct Deposit amount required to qualify for the stated interest rate. Members without either Direct Deposit or Qualifying Deposits, during the 30-Day Evaluation Period will earn 1.20% APY on savings balances (including Vaults) and 0.50% APY on checking balances. Only SoFi members with direct deposit are eligible for other SoFi Plus benefits. Interest rates are variable and subject to change at any time. These rates are current as of 8/27/2024. There is no minimum balance requirement. Additional information can be found at http://www.sofi.com/legal/banking-rate-sheet.

See more bank reviews

  • Quorum Federal Credit Union review: Competitive APYs, various account offerings, but limited customer service hours
  • Rising Bank review: Offers mobile and online banking and zero monthly maintenance fees but a higher minimum opening deposit
  • PurePoint Financial review: Offers a high-yield savings account and a range of CDs, but no checking and has steep minimum balances
  • Ivy Bank review: Competitive high-yield savings and CDs, but no checking accounts and steep minimum deposit requirements
  • TAB Bank review: High-yield savings and CDs, but limited checking options

Is Ally Bank right for you?

Ally Bank is a solid online bank with low fees that makes it easy to manage your money from anywhere. It offers comparatively high rates on its savings products and offers things, such as credit cards, brokerage accounts, and loans. For this reason, Ally is best for those needing an intuitive online bank that offers high-yield savings accounts without any minimums or maintenance fees.

Frequently asked questions

Is Ally Bank a legit bank?

Ally Bank is an online-only bank but it is a legitimate, FDIC-insured bank. 

Where can I deposit cash into Ally Bank? 

Ally does not accept cash deposits, but customers can still deposit checks via mobile app, online transfers, direct deposit, wire transfers, or mail. 

How do I withdraw money from Ally Bank? 

You can withdraw funds from your Ally bank account by using any of the 43,000+ Allpoint® ATMs in the U.S. for free.

Is Ally Bank a good bank?

Despite what the online reviews might say, Ally is regarded as one of the best and most reputable online banks available. It offers free checking and savings accounts without any minimum balance requirements. Its online portal is intuitive and easy to use, and the bank even offers credit cards, brokerage accounts, and various types of loans.

What are the advantages of Ally Bank?

Ally Bank is known for having few fees and no account balance minimums. It offers competitive rates on its savings products and a robust yet easy-to-use online portal to manage your money. Its free checking account gives you access to over 43,000 free ATMs as well as up to $10 in reimbursements per statement cycle for out-of-network ATMs.

What are the disadvantages of Ally Bank?

Ally Bank is an online-only bank without any physical branches or the ability to make cash deposits. If you need physical locations and the ability to deposit cash, then it’s probably best to go with a traditional brick-and-mortar bank instead.

Ally Bank was rated one of the best online banks and credit unions by Fortune Recommends. While it doesn’t have any physical locations, it offers free access to a network of over 43,000 ATMs and up to $10 in reimbursements for out-of-network ATMs. Its online platform provides a full banking experience and lets you deposit mobile checks as well as send or receive money entirely online.

Insight from Kristy Snyder, Fortune contributor

"If you want a bank that has a good web interface, Ally is a good option. It has nice visuals that show how much your savings have grown over time—ideal if you're not a numbers person. You can even see pie charts of your interest earned, transfers, and more."

Ally Bank customer support 

Ally offers customer service support via live chat, email, or phone 24/7. Ally Bank even includes wait times for each communication option. However, if you need to speak with someone specifically for the bank’s lending services, phone support is available Monday through Friday from 8 a.m. to 10 p.m. Eastern time or on Saturday from 8 a.m. to 9 p.m. ET.

Is Ally Bank secure?

Ally is a secure online bank that is Federal Deposit Insurance Corp. (FDIC)-insured. This means that your Ally deposits are insured up to $250,000 per person, per ownership category. There was concern, however, that Ally Bank inadvertently revealed customers’ usernames and passwords to its business partners. However, a Manhattan federal judge ruled that no concrete injuries were suffered.

Ally Bank user reviews

While Ally is a safe and secure online bank with competitive APY, users of Ally haven’t been kind with online reviews. For example, third-party reviews on ConsumerAffairs rate Ally just 1.5 stars out of five with almost 1,500 reviews. The third-party review site TrustRadius has Ally rated just a hair higher at 1.6 out of five stars with fewer reviews at slightly below 200.

Compare Ally Bank alternatives

Ally logo
Ally Bank
SoFi logo
SoFi Checking & Savings
Quontic logo
Quontic Bank
Checking APY Checking APY Checking APY
0.25% Up to 0.50% 1.10%
Monthly fee Monthly fee Monthly fee
N/A N/A N/A
Overdraft fee Overdraft fee Overdraft fee
N/A N/A N/A
Savings APY Savings APY Savings APY
4.20% Up to 4.50%* 4.50%
Learn more Learn more Learn more
View offer
at MoneyLion
View offer
at SoFi
View offer
at Quontic

*SoFi members with Direct Deposit or $5,000 or more in Qualifying Deposits during the 30-Day Evaluation Period can earn 4.50% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. There is no minimum Direct Deposit amount required to qualify for the stated interest rate. Members without either Direct Deposit or Qualifying Deposits, during the 30-Day Evaluation Period will earn 1.20% APY on savings balances (including Vaults) and 0.50% APY on checking balances. Only SoFi members with direct deposit are eligible for other SoFi Plus benefits. Interest rates are variable and subject to change at any time. These rates are current as of 8/27/2024. There is no minimum balance requirement. Additional information can be found at http://www.sofi.com/legal/banking-rate-sheet.

See more bank reviews

  • Quorum Federal Credit Union review: Competitive APYs, various account offerings, but limited customer service hours
  • Rising Bank review: Offers mobile and online banking and zero monthly maintenance fees but a higher minimum opening deposit
  • PurePoint Financial review: Offers a high-yield savings account and a range of CDs, but no checking and has steep minimum balances
  • Ivy Bank review: Competitive high-yield savings and CDs, but no checking accounts and steep minimum deposit requirements
  • TAB Bank review: High-yield savings and CDs, but limited checking options

Is Ally Bank right for you?

Ally Bank is a solid online bank with low fees that makes it easy to manage your money from anywhere. It offers comparatively high rates on its savings products and offers things, such as credit cards, brokerage accounts, and loans. For this reason, Ally is best for those needing an intuitive online bank that offers high-yield savings accounts without any minimums or maintenance fees.

Frequently asked questions

Is Ally Bank a legit bank?

Ally Bank is an online-only bank but it is a legitimate, FDIC-insured bank. 

Where can I deposit cash into Ally Bank? 

Ally does not accept cash deposits, but customers can still deposit checks via mobile app, online transfers, direct deposit, wire transfers, or mail. 

How do I withdraw money from Ally Bank? 

You can withdraw funds from your Ally bank account by using any of the 43,000+ Allpoint® ATMs in the U.S. for free.

Is Ally Bank a good bank?

Despite what the online reviews might say, Ally is regarded as one of the best and most reputable online banks available. It offers free checking and savings accounts without any minimum balance requirements. Its online portal is intuitive and easy to use, and the bank even offers credit cards, brokerage accounts, and various types of loans.

What are the advantages of Ally Bank?

Ally Bank is known for having few fees and no account balance minimums. It offers competitive rates on its savings products and a robust yet easy-to-use online portal to manage your money. Its free checking account gives you access to over 43,000 free ATMs as well as up to $10 in reimbursements per statement cycle for out-of-network ATMs.

What are the disadvantages of Ally Bank?

Ally Bank is an online-only bank without any physical branches or the ability to make cash deposits. If you need physical locations and the ability to deposit cash, then it’s probably best to go with a traditional brick-and-mortar bank instead.

Insight from Kristy Snyder, Fortune contributor

"What I like most about the Ally savings account is the buckets feature. It's made it easy for me to create dedicated funds for a new car and house improvements. I haven't met my goals yet, but the little progress bar is motivating if you're goal-oriented."

Ally Bank’s savings rate compared to current top rates

While Ally is a strong option with great features, there may be some institutions that offer higher interest rates. Compare the rates above to this list of competitors:

View this interactive chart on Fortune.com

Ally Bank MMAs

MMAs give you the benefits of both a checking and savings account. Ally Bank offers an MMA with a 4.40% APY and a debit card that lets you access more than 43,000 free ATMs with up to $10 in reimbursements for out-of-network ATMs. You can even deposit checks remotely using the Ally app. Ally’s MMAs don’t have any maintenance fees, minimum requirements, or overdraft fees.

Ally Bank MMA features

Account opening bonus None
Minimum opening deposit None
Monthly fees No monthly maintenance or overdraft fees
Top APY 4.2%

Certificates of deposit from Ally Bank 

Ally Bank offers CDs that can yield high interest in return for setting aside money for a fixed period. Ally offers three types of CDs with varying lengths between three months to five years and some of the best CD rates ranging from 3.00% to 5.15% APY. There is also a 0.05% loyalty bonus if you renew your CD with Ally.

There are no monthly fees but there are early withdrawal penalties on the High Yield CD and the Raise Your Rates CD. Penalties range from 60 to 120 days of interest for withdrawals that occur within 48 months and charge 150 days of interest after 49 months. Ally Bank does offer a No Penalty CD that lets you withdraw your money after the first six days for free but the APY is the same as its savings account.

Ally Bank CD features

Account opening bonus None
Minimum opening deposit None
Available term lengths 3 months to 5 years
Top APY 4.90% APY for 9 months

Ally Bank CD rates

Term length APY
3 months 3.00%
6 months 4.90%
9 months 4.90%
12 months 4.50%
18 months 4.25%
36 months 3.75%
60 months 3.75%

Other services Ally Bank offers 

Apart from Ally’s checking and savings account options, customers can also benefit from a number of other products, including: 

  • Credit cards: Ally offers four different credit cards—the Ally Platinum Mastercard, Ally Everyday Cash Back, Ally Unlimited Cash Back, and the Ally Unlimited Cash Back for Nurses and Educators. With these cards, customers can earn cash back on purchases made at gas stations, grocery stores, drugstores, and more. 
  • Investment accounts and services: Ally offers a host of investment accounts and tools including a self-directed trading account, robo portfolios, personalized guidance from experienced wealth advisors, Forex trading, IRAs, cryptocurrency accounts, and more. 
  • Home loans: Ally also provides mortgage loans and refinancing for homebuyers with zero lender fees and a pre-approval in just a few minutes. 
  • Auto loans: Ally offers auto financing for personal and business vehicles. 
  • Personal loans: Customers can also look to Ally for personal loans to cover the cost of medical treatments, procedures, home repairs, renovations, and more. 

Ally Bank’s online banking platform

Ally Bank was rated one of the best online banks and credit unions by Fortune Recommends. While it doesn’t have any physical locations, it offers free access to a network of over 43,000 ATMs and up to $10 in reimbursements for out-of-network ATMs. Its online platform provides a full banking experience and lets you deposit mobile checks as well as send or receive money entirely online.

Insight from Kristy Snyder, Fortune contributor

"If you want a bank that has a good web interface, Ally is a good option. It has nice visuals that show how much your savings have grown over time—ideal if you're not a numbers person. You can even see pie charts of your interest earned, transfers, and more."

Ally Bank customer support 

Ally offers customer service support via live chat, email, or phone 24/7. Ally Bank even includes wait times for each communication option. However, if you need to speak with someone specifically for the bank’s lending services, phone support is available Monday through Friday from 8 a.m. to 10 p.m. Eastern time or on Saturday from 8 a.m. to 9 p.m. ET.

Is Ally Bank secure?

Ally is a secure online bank that is Federal Deposit Insurance Corp. (FDIC)-insured. This means that your Ally deposits are insured up to $250,000 per person, per ownership category. There was concern, however, that Ally Bank inadvertently revealed customers’ usernames and passwords to its business partners. However, a Manhattan federal judge ruled that no concrete injuries were suffered.

Ally Bank user reviews

While Ally is a safe and secure online bank with competitive APY, users of Ally haven’t been kind with online reviews. For example, third-party reviews on ConsumerAffairs rate Ally just 1.5 stars out of five with almost 1,500 reviews. The third-party review site TrustRadius has Ally rated just a hair higher at 1.6 out of five stars with fewer reviews at slightly below 200.

Compare Ally Bank alternatives

Ally logo
Ally Bank
SoFi logo
SoFi Checking & Savings
Quontic logo
Quontic Bank
Checking APY Checking APY Checking APY
0.25% Up to 0.50% 1.10%
Monthly fee Monthly fee Monthly fee
N/A N/A N/A
Overdraft fee Overdraft fee Overdraft fee
N/A N/A N/A
Savings APY Savings APY Savings APY
4.20% Up to 4.50%* 4.50%
Learn more Learn more Learn more
View offer
at MoneyLion
View offer
at SoFi
View offer
at Quontic

*SoFi members with Direct Deposit or $5,000 or more in Qualifying Deposits during the 30-Day Evaluation Period can earn 4.50% annual percentage yield (APY) on savings balances (including Vaults) and 0.50% APY on checking balances. There is no minimum Direct Deposit amount required to qualify for the stated interest rate. Members without either Direct Deposit or Qualifying Deposits, during the 30-Day Evaluation Period will earn 1.20% APY on savings balances (including Vaults) and 0.50% APY on checking balances. Only SoFi members with direct deposit are eligible for other SoFi Plus benefits. Interest rates are variable and subject to change at any time. These rates are current as of 8/27/2024. There is no minimum balance requirement. Additional information can be found at http://www.sofi.com/legal/banking-rate-sheet.

See more bank reviews

  • Quorum Federal Credit Union review: Competitive APYs, various account offerings, but limited customer service hours
  • Rising Bank review: Offers mobile and online banking and zero monthly maintenance fees but a higher minimum opening deposit
  • PurePoint Financial review: Offers a high-yield savings account and a range of CDs, but no checking and has steep minimum balances
  • Ivy Bank review: Competitive high-yield savings and CDs, but no checking accounts and steep minimum deposit requirements
  • TAB Bank review: High-yield savings and CDs, but limited checking options

Is Ally Bank right for you?

Ally Bank is a solid online bank with low fees that makes it easy to manage your money from anywhere. It offers comparatively high rates on its savings products and offers things, such as credit cards, brokerage accounts, and loans. For this reason, Ally is best for those needing an intuitive online bank that offers high-yield savings accounts without any minimums or maintenance fees.

Frequently asked questions

Is Ally Bank a legit bank?

Ally Bank is an online-only bank but it is a legitimate, FDIC-insured bank. 

Where can I deposit cash into Ally Bank? 

Ally does not accept cash deposits, but customers can still deposit checks via mobile app, online transfers, direct deposit, wire transfers, or mail. 

How do I withdraw money from Ally Bank? 

You can withdraw funds from your Ally bank account by using any of the 43,000+ Allpoint® ATMs in the U.S. for free.

Is Ally Bank a good bank?

Despite what the online reviews might say, Ally is regarded as one of the best and most reputable online banks available. It offers free checking and savings accounts without any minimum balance requirements. Its online portal is intuitive and easy to use, and the bank even offers credit cards, brokerage accounts, and various types of loans.

What are the advantages of Ally Bank?

Ally Bank is known for having few fees and no account balance minimums. It offers competitive rates on its savings products and a robust yet easy-to-use online portal to manage your money. Its free checking account gives you access to over 43,000 free ATMs as well as up to $10 in reimbursements per statement cycle for out-of-network ATMs.

What are the disadvantages of Ally Bank?

Ally Bank is an online-only bank without any physical branches or the ability to make cash deposits. If you need physical locations and the ability to deposit cash, then it’s probably best to go with a traditional brick-and-mortar bank instead.

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