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The Guardian - UK
The Guardian - UK
Business
Rob Davies

‘All we have had is losses’: Royal Mail dismisses ‘absurd’ $80m ransom demand

Royal Mail sign at a depot in Berkshire.
Royal Mail was hit by a ransomware attack in January which has affected its international deliveries. Photograph: Maureen McLean/Rex/Shutterstock

Royal Mail rejected an “absurd” ransom demand for $80m (£67m) from hackers linked to Russia, according to transcripts that offer a rare glimpse into negotiations when companies are hit by a ransomware cyberattack.

The delivery company has been battling a ransomware attack since January, when the LockBit group hacked into its software and blocked international shipments by encrypting files crucial to the company’s operations.

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