
Haven’t you heard? Everyone's trying to quit Amazon.
Or, perhaps, this is just how it feels to me. Because I’m not talking about the company’s workers, 73% of which are thinking about leaving their jobs. I’m talking about a fairly diverse cross-section of American shoppers — those living all around the country, in major metros like Houston, Nashville and Austin; in more walkable urban cities like New York and Chicago; and in small cities and towns like Tempe, Arizona and Hereford, Texas. These shoppers have all kinds of occupations: brand manager, engineer, retail consultant, video editor, stay-at-home parent. And they all have three things in common: