When their aircraft developed a fault, a British couple's all-inclusive dream Mexican holiday turned into a waking nightmare. Delayed for two days, Justin and Emma Bramwell had to put up with a hotels they described as 'filthy' and infested with insects.
They had splashed out £7,000 on the all-inclusive TUI holiday but ended up getting stranded with hundreds of other holidaymakers at Cancun airport. It turned sour when it became clear that problems with the plane were serious. More than 300 frustrated passengers were bussed to a nearby hotel, which Emma described as 'shockingly disgusting', reports the MEN.
She said: "There were insects everywhere. It was filthy. People found used condoms in their rooms. When some people got to their rooms there were people already people in them. The food was literally inedible. People were getting sick. It was mouldy and damp. It was horrific."
