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The Independent UK
The Independent UK
Meredith Clark

Airline CEO says travelers trying to avoid paying for carry-on luggage are ‘shoplifters’

The CEO of Frontier Airlines has choice words for passengers who attempt to fly without paying for carry-on baggage.

In an interview with Reuters published on Tuesday, Barry Biffle hit back at accusations from the Senate that the low-cost airline company is exploiting customers with “junk fees” — charging separately for basic amenities, such as carry-on luggage, and unbundling services that used to be covered by the cost of an airline ticket.

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