As a frequent business traveler, I was excited to see that United Airlines has devised a way to fix what is one of my – and most other business travelers’ – biggest pet peeves.
No, it’s not sitting next to that guy wearing open-toed sandals. Or the person next to me who brought onboard a large rotisserie chicken with gravy for lunch, or the loud person conducting a business meeting on her cellphone until being asked – for the third time – to put it away by the flight attendant. It’s the boarding process. It’s awful.