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Bangkok Post
Bangkok Post
World

Airline apologises for staff mocking passengers’ English

Cathay Pacific aircraft are seen on the tarmac at Hong Kong International Airport. (Photo: Bloomberg)

HONG KONG: Cathay Pacific Airways apologised on Tuesday after a passenger accused its flight attendants of discriminating against non-English speakers in an online post that went viral on Chinese social media.

Cathay said the experience of passengers travelling on flight CX987 from the southwestern Chinese city of Chengdu to Hong Kong caused “widespread concern” and said it sincerely apologised.

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