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Wales Online
Wales Online
National
Gemma Jones & Shane Jarvis

Air passengers urged to act quickly over flight vouchers issued during the pandemic

UK travellers are being urged to check their past holiday bookings as millions of pounds of travel vouchers issued during lockdown have gone unclaimed.

During the Covid-19 pandemic, many airlines controversially started to issue travel vouchers rather than offer cash refunds for travellers whose flights had been cancelled. Now it has emerged that many are still to be claimed, meaning that airlines are in possession of millions of pounds worth of customers' money.

It was reported in The Mirror that passengers of airlines, including easyJet and British Airways, were being urged to claim their travel vouchers before they expired. Aviation consultant and former IAG employee Robert Boyle flagged up the figures to the BBC and explained how the vouchers were issued when airlines were forced to cancel a huge number of flights during the pandemic.

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