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The Independent UK
The Independent UK
Travel
Simon Calder

Air passenger compensation: What are your rights when a flight goes wrong?

Departing soon? Dusseldorf airport in Germany on a day when ground staff went on strike - (Simon Calder)

Your flight is cancelled, overbooked or delayed: what, if anything, does the airline owe you?

The rules are tangled and depend on where your flight begins and the airline involved. Sometimes you may be entitled to a hotel room, all meals and hundreds of pounds in cash; in other circumstances you may just have to put a dismal aviation episode down to expensive experience, and see if your travel insurer can help.

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