
Lowe's Companies (NYSE:LOW) CEO Marvin Ellison says generative AI won't eliminate all jobs — especially those in skilled trades and customer-facing roles.
He recently argued at a business gathering that "manual and customer-facing roles…are less likely to be replaced by AI." He emphasized frontline resilience: "AI won't stop your water heater from leaking. It isn't going to respond to an electrical issue in your home," illustrating the limits of automation.