In less than two years, artificial intelligence has radically changed how many people find information and write. When searching for details about Supreme Court precedents or polishing a college essay, millions of people seek help from AI chatbots like OpenAI’s ChatGPT or Anthropic’s Claude.
In his newly published book, Mastering AI: A Survival Guide to Our Superpowered Future, Fortune AI editor Jeremy Kahn explores this new tech-infused reality and what should be done to avert the inevitable pitfalls. In the following excerpt from the book, he focuses on the little-recognized problem of subtle bias in AI and the potentially profound influence it can have on what users believe.
