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Evening Standard
Evening Standard
Technology
Vicky Shaw

AI tools becoming ‘valuable companion for shoppers’

American Express Artificial Intelligence
The ‘spending spotlight’ research also found the impact of artificial intelligence extended beyond purchases (Tim Goode/PA) - (PA Archive)

Around three in 10 (29%) people plan to use or will consider using AI assistants and tools when they shop this year, a survey suggested.

This rises to nearly four in 10 (37%) younger shoppers aged 18 to 34-years-old, according to research for American Express.

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