Artificial intelligence is increasingly becoming part of routine work across industries, but the skills needed to use it are no longer limited to software development. Professionals in marketing, finance, sales, human resources, operations and other business functions are learning to use AI tools for research, writing, presentations, data analysis and repetitive tasks.
The shift is changing the way companies think about AI skills. Instead of treating artificial intelligence as a specialised technology reserved for developers and data scientists, businesses are increasingly looking at how employees across departments can use AI to improve their existing work.