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The Conversation
Murugan Anandarajan, Professor of Decision Sciences and Management Information Systems, Drexel University

AI is changing who gets hired – what skills will keep you employed?

Success in the age of AI may depend less on technical skills and more on human judgment, adaptability and trust. Malte Mueller/Getty Images

The consulting firm Accenture recently laid off 11,000 employees while expanding its efforts to train workers to use artificial intelligence. It’s a sharp reminder that the same technology driving efficiency is also redefining what it takes to keep a job.

And Accenture isn’t alone. IBM has already replaced hundreds of roles with AI systems, while creating new jobs in sales and marketing. Amazon cut staff even as it expands teams that build and manage AI tools. Across industries, from banks to hospitals and creative companies, workers and managers alike are trying to understand which roles will disappear, which will evolve and which new ones will emerge.

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