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The Economic Times
The Economic Times
Pranav Mukul

AI could automate 50% of enterprise data work in 18 months: Salesforce SVP Gaurav Pathak

Artificial intelligence could automate as much as 50% of enterprise data management work within the next 12-18 months as companies increasingly deploy AI agents to handle tasks ranging from data discovery and integration, to governance and quality management, according to a senior Salesforce executive.

“We can definitely go from 20% to 50% of data management work getting automated, with humans in the loop,” Gaurav Pathak, senior vice president of product management at Salesforce, told ET on the sidelines of Informatica World, the annual conference of Salesforce-owned Informatica in Las Vegas. “We're already seeing a large number of manual processes being replaced. Pepsi talked about how it wants AI to take on more such activities while allowing employees to focus on more strategic work.”

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