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The Guardian - AU
The Guardian - AU
National
Josh Taylor Technology reporter

AI chatbots are becoming popular alternatives to therapy. But they may worsen mental health crises, experts warn

Man with a prosthetic hand working on a laptop
The ‘echo chamber’ of AI can heighten whatever emotions, thoughts or beliefs a user might be experiencing, psychologists say. Photograph: Andriy Popov/Alamy

In 2023, a Belgian man reportedly ended his life after developing eco-anxiety and confiding in an AI chatbot over six weeks about the future of the planet. Without those conversations, his widow reportedly told the Belgian outlet La Libre, “he would still be here”.

In April this year, a 35-year-old Florida man was shot and killed by police in another chatbot-related incident: his father later told media that the man had come to believe an entity named Juliet was trapped inside ChatGPT, and then killed by OpenAI. When the man, who reportedly struggled with bipolar disorder and schizophrenia, was confronted by police, he allegedly charged at them with a knife.

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