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The Independent UK
The Independent UK
Technology
Vishwam Sankaran

AI chatbot taken down after it gives ‘harmful advice’ to those with eating disorders

Tessa Eating Disorders NEDA
Rebecca Robbins

An American non-profit took down its AI chatbot after a viral social media post revealed that it offered harmful advice instead of helping people.

The National Eating Disorders Association (Neda) – that says it is the largest non-profit supporting those with eating disorders – took its chatbot Tessa offline just months after it had controversially laid off four of its staff behind its support phone line after they had unionised.

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