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Elisabeth Kelan, Professor of Leadership and Organisation, University of Essex

AI can reinforce discrimination — but used correctly it could make hiring more inclusive

Shift Drive / Shutterstock

Hiring is normally featured as a prime example for algorithmic bias. This is where a tendency to favour some groups over others becomes accidentally fixed in an AI system designed to perform a specific task.

There are countless stories about this. Perhaps the best known example is when Amazon tried to use AI in recruitment. In this case, CVs were used as the data to train, or improve, this AI.

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